{"id":293,"date":"2020-05-31T19:51:20","date_gmt":"2020-05-31T17:51:20","guid":{"rendered":"https:\/\/starlines.it\/?page_id=293"},"modified":"2025-10-16T12:51:41","modified_gmt":"2025-10-16T10:51:41","slug":"patti-e-condizioni-tnit-shipping","status":"publish","type":"page","link":"https:\/\/starlines.it\/en\/patti-e-condizioni-tnit-shipping\/","title":{"rendered":"Terms and Conditions TNIT"},"content":{"rendered":"
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Terms and Conditions<\/strong><\/p>

TNIT SEA SHIPPING Lda (hereinafter referred to as TNIT, holder of the Starlines trademark) operates as the shipowner of the Carrier.\nThe Carrier for the specific maritime route is indicated on the travel ticket.\nPassengers, their luggage, and any accompanying vehicles are transported exclusively under the Carrier\u2019s Terms and Conditions.\n\nBy purchasing the ticket, the passenger ipso facto accepts these Terms and Conditions set out below.\nLikewise, at the time of booking and\/or purchasing the ticket, the passenger ipso facto authorizes the processing of their personal data in accordance with the methods specified in the Privacy Notice attached at the end of this document and in compliance with the GDPR.<\/p>

DEFINITIONS<\/strong><\/p>

\u201cCarrier\u201d means the Shipowner or the owner of the vessel providing the maritime transport service.\n\u201cPassenger\u2019s accompanying luggage\u201d means hand luggage not checked in, or kept in the passenger\u2019s own vehicle parked in the ship\u2019s garage, or stored in the ship\u2019s luggage compartment, containing exclusively the passenger\u2019s personal belongings.\n\u201cAccompanying vehicle\u201d means any motor vehicle (including any towed vehicle) used for the transport of persons, mixed use, or goods not intended for sale, owned by or legally available to the passenger named on the travel ticket.<\/p>

Powers of the Master<\/strong><\/p>

The Master of the ship, holder of the so-called \u201cOverriding Authority\u201d, has full power to tow and assist other vessels in any circumstances, to deviate from the ordinary route, to call at any port (whether or not on the ship\u2019s itinerary), and to transfer the passenger and their luggage to another vessel for the continuation of the voyage.\n\nThe Carrier, and on its behalf the Master of the ship, has the right to refuse embarkation to anyone who, in the Master\u2019s sole discretion, is in a state of health that does not allow them to undertake the voyage.\n\nFurthermore, the Carrier, and on its behalf the Master of the ship, has the right to disembark during the voyage, at any intermediate port, any passenger whose state of health prevents continuation of the journey or who poses a danger or disturbance to other passengers or to the crew.\n\nThe passenger is subject to the disciplinary authority of the Master of the ship in all matters concerning the safety of the vessel and navigation.\n\nThe Carrier and the Master of the ship shall have the right to execute any orders or directives issued by Governments or Authorities of any State, or by persons acting or purporting to act on behalf of or with the consent of such Governments or Authorities, or by any other entity entitled, under the ship\u2019s war risk insurance terms, to issue such orders or directives.\n\nAll actions or omissions by the Carrier or the Master, performed in compliance with or as a consequence of such orders or directives, shall not be considered a breach of contract.\n\nThe disembarkation of passengers and luggage in accordance with such orders or directives releases the Carrier from any liability for the continuation of the voyage or the repatriation of the passengers.The Master of the ship, holder of the so-called \u201cOverriding Authority\u201d, has full power to tow and assist other vessels in any circumstances, to deviate from the ordinary route, to call at any port (whether or not on the ship\u2019s itinerary), and to transfer the passenger and their luggage to another vessel for the continuation of the voyage.\n\nThe Carrier, and on its behalf the Master of the ship, has the right to refuse embarkation to anyone who, in the Master\u2019s sole discretion, is in a state of health that does not allow them to undertake the voyage.\n\nFurthermore, the Carrier, and on its behalf the Master of the ship, has the right to disembark during the voyage, at any intermediate port, any passenger whose state of health prevents continuation of the journey or who poses a danger or disturbance to other passengers or to the crew.\n\nThe passenger is subject to the disciplinary authority of the Master of the ship in all matters concerning the safety of the vessel and navigation.\n\nThe Carrier and the Master of the ship shall have the right to execute any orders or directives issued by Governments or Authorities of any State, or by persons acting or purporting to act on behalf of or with the consent of such Governments or Authorities, or by any other entity entitled, under the ship\u2019s war risk insurance terms, to issue such orders or directives.\n\nAll actions or omissions by the Carrier or the Master, performed in compliance with or as a consequence of such orders or directives, shall not be considered a breach of contract.\n\nThe disembarkation of passengers and luggage in accordance with such orders or directives releases the Carrier from any liability for the continuation of the voyage or the repatriation of the passengers.<\/p>

THE VESSELS<\/strong><\/p>

The vessels in service are Ferry Ro\/Pax ships, intended for the transport of passengers and cargo.\nThe scheduled departure and arrival times may be subject to changes due to weather conditions, port operations, or port traffic, even without prior notice to passengers.\nAny delay resulting therefrom shall not entitle the passenger to cancel the voyage, nor shall it, under any circumstances, give rise to refunds, compensation, or indemnity of any kind.<\/p>

BOOKINGS<\/strong><\/p>

Bookings can be made through a Travel Agent, or at the offices and agents of TNIT LDA.\nThe ticket is payable upon confirmation. The fare payment is due to the Carrier (or its representative) at the time of booking.\nIf the total fare is not paid, the reservation of the seat is not guaranteed. No travel ticket can be issued without payment.\n\nIn compliance with Security regulations, the names of the passengers, the information regarding identity documents, and the type and license plate of the vehicles indicated on the ticket must exactly match the passengers and their vehicles at departure.\nOtherwise, access to the port gates and boarding may be refused.<\/p><\/div><\/div>

If there is a need to send communications to the passenger regarding their booking, the Company reserves the right to contact the customer through any available system.\nFor example, communications may be sent via the Travel Agency, SMS, telephone calls, or instant messaging (e.g., WhatsApp).<\/p>

APPLICABLE RULES<\/strong><\/p>

The contract for the transport of passengers, their luggage, and accompanying vehicles is governed by the Italian Navigation Code, as interpreted in accordance with the Italian Legal System, by the International Conventions on the matter ratified by the Italian State, as well as by European Union regulations.\n\nPursuant to and in accordance with Article 19, paragraph VI, of EU Regulation No. 1177\/2010, the Carrier establishes that the minimum threshold below which economic compensation is not provided is six euros (\u20ac6).\n\nIt is further understood that the maritime Carrier cannot be held liable for delay and\/or non-performance of the transport if the obstructing event is attributable to a \u201cforce majeure\u201d and\/or \u201cfortuitous event\u201d, such as, by way of example, adverse sea weather conditions, strike of port operators, technical failures of the vessel that are unforeseeable and unavoidable, orders of Maritime Authorities, precautionary seizure of the vessel, etc.<\/p>

TICKETS (Transport Contract)<\/strong><\/p>

The travel ticket is valid only for the person to whom it is issued. The ticket cannot be transferred.\nThe ticket may be presented in paper form, fax, or e-mail.\n\nAt the time of boarding (\u201ccheck-in\u201d), the passenger will be issued a boarding pass upon presentation of the valid travel ticket and valid identification documents for the passenger and any accompanying vehicles.\n\nThe passenger is required to keep both documents (the travel ticket and the boarding pass) for the entire crossing; if found without the travel ticket or the boarding pass, the passenger must pay double the ticket price.\n\nIn case of any claim, the passenger must provide a copy of both the travel ticket and the boarding pass; otherwise, the claim cannot be processed.<\/p>

FARES<\/strong><\/p>

For each maritime connection, the base fares, divided by accommodation type, and the fixed charges are published at the representative agencies (or their affiliated websites).\nThe fares indicated may fluctuate (e.g., sudden increase in fuel costs); in any case, they are detailed before the purchase is finalized and paid by the customer.\n\nPursuant to Article 33 of the Consumer Code, the Carrier is granted the right to modify the fares before departure and, in any case, before the reservation is finalized by the Consumer, both for the outbound and return journey, without prejudice to the Consumer\u2019s right of withdrawal as provided by Article 33 of Legislative Decree No. 206\/2005 (the so-called Consumer Code).<\/p><\/div><\/div><\/div><\/div>

LIMITS OF LIABILITY<\/strong><\/p>

The Carrier\u2019s liability for loss of human life, physical injury, or loss or damage to luggage, accompanying vehicles, valuables, personal belongings, and other passenger property shall in no case exceed the limits established by the Navigation Code and Italian law, except where International Conventions apply, in particular the Athens Convention of 13\/12\/1974, as amended by the London Protocol of 19\/11\/1976.<\/p>

ONBOARD RULES<\/strong><\/p>

The passenger is required to strictly observe onboard discipline and to comply with the regulations in force for maritime transport, particularly those relating to navigation safety.\n\nSmoking is prohibited in all covered areas onboard. The ship personnel is duly authorized to enforce this ban and to report any violations to the competent Authorities in accordance with Law No. 3 of 16\/01\/2003 and its implementing agreement of 16\/12\/2004.\n\nFailure to comply with any law, onboard regulation, order, or authority regulation concerning safety is punishable under the applicable civil and criminal laws.\n\nIn accordance with the current anti-terrorism regulations (ISPS), passengers may at any time be subject to luggage inspection and\/or required to show identification documents by ship officers.<\/p>

BOARDING PROCEDURES<\/strong><\/p>

Passengers must present themselves at the Star Lines offices at least three (3) hours before the scheduled departure time of the vessel in order to complete the check-in and boarding procedures.<\/p><\/div><\/div>

Check-in operations close strictly 90 (ninety) minutes before departure.
After this deadline, boarding will no longer be allowed, even if the passenger is already in possession of a reservation and\/or a valid travel ticket. In such case, the ticket will not be refundable or changeable.<\/p>

\u00a0At the time of boarding, the passenger must be in possession of the valid travel ticket, a valid identity or travel document, as well as all documents required for disembarkation in the country of final destination and, if applicable, in the countries of any intermediate stops of the vessel.<\/p>

Once the check-in procedures are completed, the passenger must undergo the mandatory security, customs, and border controls conducted by the competent authorities.
The duration and management of such controls do not depend in any way on Star Lines, which cannot be held liable for any delays or impediments resulting from the inspection procedures carried out by the port authorities or border police.<\/u>.<\/p><\/div><\/div>

Vehicles will be called for boarding in the order determined by the Master of the ship, by the ship\u2019s officers, or by designated personnel, and may be placed on any deck of the vessel according to operational and safety requirements.<\/p>

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TRAVEL DOCUMENTS<\/strong><\/p>

Passengers are required to be in possession, at the time of boarding, of a valid identity or travel document, as well as all visas, permits, or other authorizations that may be required for entry, transit, or exit from the country of destination or origin.\n\nIt is the passenger\u2019s sole responsibility to verify the validity of their documents and the possible need for visas or permits, as well as to comply with customs, health, and border regulations in force.\n\nIn particular:<\/p><\/div><\/div>