Terms and Conditions TNIT

Terms and Conditions

TNIT SEA SHIPPING Lda (hereinafter referred to as TNIT, holder of the Starlines trademark) operates as the shipowner of the Carrier. The Carrier for the specific maritime route is indicated on the travel ticket. Passengers, their luggage, and any accompanying vehicles are transported exclusively under the Carrier’s Terms and Conditions. By purchasing the ticket, the passenger ipso facto accepts these Terms and Conditions set out below. Likewise, at the time of booking and/or purchasing the ticket, the passenger ipso facto authorizes the processing of their personal data in accordance with the methods specified in the Privacy Notice attached at the end of this document and in compliance with the GDPR.

DEFINITIONS

“Carrier” means the Shipowner or the owner of the vessel providing the maritime transport service. “Passenger’s accompanying luggage” means hand luggage not checked in, or kept in the passenger’s own vehicle parked in the ship’s garage, or stored in the ship’s luggage compartment, containing exclusively the passenger’s personal belongings. “Accompanying vehicle” means any motor vehicle (including any towed vehicle) used for the transport of persons, mixed use, or goods not intended for sale, owned by or legally available to the passenger named on the travel ticket.

Powers of the Master

The Master of the ship, holder of the so-called “Overriding Authority”, has full power to tow and assist other vessels in any circumstances, to deviate from the ordinary route, to call at any port (whether or not on the ship’s itinerary), and to transfer the passenger and their luggage to another vessel for the continuation of the voyage. The Carrier, and on its behalf the Master of the ship, has the right to refuse embarkation to anyone who, in the Master’s sole discretion, is in a state of health that does not allow them to undertake the voyage. Furthermore, the Carrier, and on its behalf the Master of the ship, has the right to disembark during the voyage, at any intermediate port, any passenger whose state of health prevents continuation of the journey or who poses a danger or disturbance to other passengers or to the crew. The passenger is subject to the disciplinary authority of the Master of the ship in all matters concerning the safety of the vessel and navigation. The Carrier and the Master of the ship shall have the right to execute any orders or directives issued by Governments or Authorities of any State, or by persons acting or purporting to act on behalf of or with the consent of such Governments or Authorities, or by any other entity entitled, under the ship’s war risk insurance terms, to issue such orders or directives. All actions or omissions by the Carrier or the Master, performed in compliance with or as a consequence of such orders or directives, shall not be considered a breach of contract. The disembarkation of passengers and luggage in accordance with such orders or directives releases the Carrier from any liability for the continuation of the voyage or the repatriation of the passengers.The Master of the ship, holder of the so-called “Overriding Authority”, has full power to tow and assist other vessels in any circumstances, to deviate from the ordinary route, to call at any port (whether or not on the ship’s itinerary), and to transfer the passenger and their luggage to another vessel for the continuation of the voyage. The Carrier, and on its behalf the Master of the ship, has the right to refuse embarkation to anyone who, in the Master’s sole discretion, is in a state of health that does not allow them to undertake the voyage. Furthermore, the Carrier, and on its behalf the Master of the ship, has the right to disembark during the voyage, at any intermediate port, any passenger whose state of health prevents continuation of the journey or who poses a danger or disturbance to other passengers or to the crew. The passenger is subject to the disciplinary authority of the Master of the ship in all matters concerning the safety of the vessel and navigation. The Carrier and the Master of the ship shall have the right to execute any orders or directives issued by Governments or Authorities of any State, or by persons acting or purporting to act on behalf of or with the consent of such Governments or Authorities, or by any other entity entitled, under the ship’s war risk insurance terms, to issue such orders or directives. All actions or omissions by the Carrier or the Master, performed in compliance with or as a consequence of such orders or directives, shall not be considered a breach of contract. The disembarkation of passengers and luggage in accordance with such orders or directives releases the Carrier from any liability for the continuation of the voyage or the repatriation of the passengers.

THE VESSELS

The vessels in service are Ferry Ro/Pax ships, intended for the transport of passengers and cargo. The scheduled departure and arrival times may be subject to changes due to weather conditions, port operations, or port traffic, even without prior notice to passengers. Any delay resulting therefrom shall not entitle the passenger to cancel the voyage, nor shall it, under any circumstances, give rise to refunds, compensation, or indemnity of any kind.

BOOKINGS

If there is a need to send communications to the passenger regarding their booking, the Company reserves the right to contact the customer through any available system. For example, communications may be sent via the Travel Agency, SMS, telephone calls, or instant messaging (e.g., WhatsApp).

APPLICABLE RULES

The contract for the transport of passengers, their luggage, and accompanying vehicles is governed by the Italian Navigation Code, as interpreted in accordance with the Italian Legal System, by the International Conventions on the matter ratified by the Italian State, as well as by European Union regulations. Pursuant to and in accordance with Article 19, paragraph VI, of EU Regulation No. 1177/2010, the Carrier establishes that the minimum threshold below which economic compensation is not provided is six euros (€6). It is further understood that the maritime Carrier cannot be held liable for delay and/or non-performance of the transport if the obstructing event is attributable to a “force majeure” and/or “fortuitous event”, such as, by way of example, adverse sea weather conditions, strike of port operators, technical failures of the vessel that are unforeseeable and unavoidable, orders of Maritime Authorities, precautionary seizure of the vessel, etc.

TICKETS (Transport Contract)

The travel ticket is valid only for the person to whom it is issued. The ticket cannot be transferred. The ticket may be presented in paper form, fax, or e-mail. At the time of boarding (“check-in”), the passenger will be issued a boarding pass upon presentation of the valid travel ticket and valid identification documents for the passenger and any accompanying vehicles. The passenger is required to keep both documents (the travel ticket and the boarding pass) for the entire crossing; if found without the travel ticket or the boarding pass, the passenger must pay double the ticket price. In case of any claim, the passenger must provide a copy of both the travel ticket and the boarding pass; otherwise, the claim cannot be processed.

FARES

LIMITS OF LIABILITY

The Carrier’s liability for loss of human life, physical injury, or loss or damage to luggage, accompanying vehicles, valuables, personal belongings, and other passenger property shall in no case exceed the limits established by the Navigation Code and Italian law, except where International Conventions apply, in particular the Athens Convention of 13/12/1974, as amended by the London Protocol of 19/11/1976.

ONBOARD RULES

The passenger is required to strictly observe onboard discipline and to comply with the regulations in force for maritime transport, particularly those relating to navigation safety. Smoking is prohibited in all covered areas onboard. The ship personnel is duly authorized to enforce this ban and to report any violations to the competent Authorities in accordance with Law No. 3 of 16/01/2003 and its implementing agreement of 16/12/2004. Failure to comply with any law, onboard regulation, order, or authority regulation concerning safety is punishable under the applicable civil and criminal laws. In accordance with the current anti-terrorism regulations (ISPS), passengers may at any time be subject to luggage inspection and/or required to show identification documents by ship officers.

BOARDING PROCEDURES

TRAVEL DOCUMENTS

BOARDING OF MINOR PASSENGERS

Minor passengers must be in possession of a valid individual identity document, in accordance with Regulation (EC) No. 2252/2004 (see § TRAVEL DOCUMENTS). Passengers under 12 years of age: they cannot travel under any circumstances unless accompanied by an adult. If the accompanying person is not one of the two parents, they must provide the Master of the ship / Ship Commissioner with a custody letter in which the parents declare that they entrust their child to a designated person, who will be fully legally responsible. This letter must be accompanied by the valid identity documents of both parents, and if they are non-EU citizens, the residence permits of the parents where the child is registered. Minor passengers over 12 years of age: they may be allowed to board provided they deliver to the Master of the ship / Ship Commissioner a release letter signed by both parents, with both parents’ identity documents attached, in which the parents declare that they assume full responsibility for any harm to the child or to third parties. For Italian citizens under 14 years of age traveling on international routes, an accompaniment declaration deposited at the local police headquarters is required. For details on the procedure, you can contact the relevant police headquarters or visit: https://www.poliziadistato.it/articolo/191 . Under no circumstances will the Master of the ship and/or any crew member assume custody or responsibility for the minor on board; it is understood that the passenger must ensure they have all documentation required by the destination country, and the Carrier assumes no responsibility if such documentation is deemed insufficient by the authorities at the port of destination.

BOARDING OF PREGNANT WOMEN

Women in an advanced stage of pregnancy, beyond the 6th month, may travel only if they have a medical certificate authorizing the journey, issued no more than 7 days prior to the departure date. If the pregnancy is complicated, the pregnant passenger must have a medical certificate authorizing travel regardless of the month of pregnancy. Embarkation will not be allowed under any circumstances for women expected to give birth within 7 days after departure or who have given birth within 7 days prior to departure.

ResThe Captain of the Ship reserves the right to refuse embarkation to a pregnant woman at any time. who, in his sole discretion, is in a health condition that does not allow her to undertake the journey..
In the event that the Captain refuses to board the passenger for a justified reason, the Carrier will only be required to reimburse the passage ticket.

BOARDING OF DISABLED PASSENGERS (PMR)

A disabled person (hereinafter referred to as PMR – Person with Reduced Mobility) is defined as a person who is not able to move easily or freely, or who requires assistance. Bookings and tickets are offered to PMRs under the same conditions as all other passengers. It is the responsibility of the PMR to inform in writing, at the time of booking and before purchasing the ticket, about specific needs regarding accommodation, seating, required services, or the need to transport medical devices. The number of cabins suitable for PMRs is limited; therefore, before purchasing the ticket, it is advisable to verify the availability of such cabins.

If PMRs are denied boarding due to safety reasons or limitations caused by the ship’s design or infrastructure, they will be entitled only to a refund.
Assistance for PMRs is provided by the Ship Commissioner or another designated person. If the ship has been notified in advance of the arrival of a PMR, the Commissioner arranges the necessary assistance to ensure the smooth conduct of the journey, from boarding to disembarkation. The Commissioner marks the location where PMRs are accommodated on the ship plan and provides a copy to the Master. Crew members selected to assist PMRs must always wear a high-visibility vest on the arm with the inscription CREW ASSISTANCE, so that they can be easily recognized by passengers.

For any other type of assistance, PMRs must notify the Carrier or the terminal operator at least forty-eight (48) hours in advance and present themselves at a designated location at the agreed time, ahead of the published boarding time. If a Carrier or terminal operator, due to their own fault or negligence, causes the loss or damage of mobility equipment or other specific equipment used by disabled persons or persons with reduced mobility, they must compensate the affected persons for the replacement value of the equipment or, if applicable, the repair costs.

The land ticket office responsible for check-in must provide PMRs traveling with their own vehicle a sticker indicating PMR to be placed on the vehicle. Upon boarding, these vehicles must be directed as a priority to the designated on-board parking areas. Before arrival at the destination, the Commissioner communicates any needs for onshore transport to the port agent. In case of an emergency, the person designated in the Muster List will assist the PMR to reach the assembly point and the boarding points.

AUTISTIC PASSENGERS

A driver is defined as the operator of a commercial vehicle embarked on the ship. There may be more than one driver per vehicle. The fare is determined by the Freight Office and must be included in the cargo manifest, along with the full name of the driver. The driver must be in possession of the identity documents required for the journey and for disembarkation in the destination country. For SOLAS purposes and according to the Decree of 13/10/1999, drivers are treated as passengers. Each driver receives a regular boarding pass at check-in. If the ship’s availability allows, drivers are assigned a berth in a cabin.

HEALTH AND VACCINATIONS

Passengers are accepted under the assumption that they are in good physical and mental health. A hospital/medical cabin is available; however, according to European regulations, the routes covered by the Carrier do not require the presence of a nurse or doctor on board. If such personnel are present on board, they are only authorized to provide first aid and are not authorized to administer any medication. A passenger who requires medical assistance on board, where available, must sign a release form in favor of the Shipping Company.

INSURANCE

The Shipowner and the Carrier hold insurance issued by the P&I Club solely regarding their liability towards third parties. Passengers are strongly advised to take out an external insurance policy covering cancellation costs, baggage, expenses, medical assistance, and repatriation. For vehicles accompanying passengers, see the following paragraph.

ACCOMPANYING VEHICLES

Only vehicles not containing goods intended for commercial sale are considered “passenger-accompanying vehicles.” A vehicle containing anything other than baggage with personal effects is not admitted as an accompanying vehicle and must travel as cargo. If boarding is denied because a vehicle listed as a passenger-accompanying vehicle contains goods intended for sale, no refund will be granted. Only one accompanying vehicle per passenger is allowed. If the vehicle presented for boarding belongs to a different booking code than the one indicated on the ticket (e.g., a higher or longer type of car than purchased), the passenger loses the right to board (without ticket refund). To be admitted on board, if the ship still has availability, the passenger must pay the difference between categories plus any change fees. The accompanying vehicle is embarked and disembarked by the passenger, who, once the vehicle is parked in the space indicated by the onboard staff, must engage the gear and apply the handbrake.

The vehicle must be locked. Access to the garage area is strictly prohibited.o durante l’intera traversata. In the case of non-operational vehicles, it is the passenger’s responsibility to provide the Carrier in advance with a written declaration confirming the use of a tow truck at their own expense, both for boarding and disembarkation. In the absence of such documentation, access to the ship may be denied. At the time of boarding, the passenger must declare if the accompanying vehicle is equipped with a methane or LPG fuel system. The methane fuel system of vehicles must comply with all applicable regulations, and this compliance must be properly certified in the registration document. During the time vehicles are stowed on board, the methane tank shut-off valves must remain closed. The passenger must be in possession of all documents required for disembarkation and customs clearance of the vehicle at the destination port. In the event of incomplete documentation, the Carrier declines all responsibility. All costs and expenses arising from the boarding, disembarkation, and customs clearance of the vehicle are the responsibility of the passenger. Any damage caused by the vehicle to the ship and/or third parties must be compensated directly by the passenger or through their insurance. The passenger may, at any time, be requested to sign a liability declaration for damages before disembarkation. It is also strongly recommended to take out an insurance policy to cover any potential damage that may occur during maritime transport, for which the Carrier cannot be held responsible. The Carrier is liable only for damage resulting from its direct responsibility, within the limits provided by the Italian Navigation Code or any applicable International Convention.

Baggage

Only packages containing personal effects are accepted as free baggage. Baggage must not contain goods intended for commercial sale. Dangerous or harmful goods are not allowed (the list of dangerous or harmful goods includes, but is not limited to: weapons, explosives, and drugs). Passengers are advised to bring only the baggage necessary for the crossing, as garage decks remain closed during navigation. Each passenger with a cabin accommodation is allowed to bring one suitcase into the cabin. Passengers with seat accommodation or deck passage may bring only one small hand luggage. Baggage exceeding the limits indicated above, except for baggage stored in or on their own vehicle, must be deposited in the luggage hold upon payment of the applicable fee.

Masserizie e suppellettili devono essere registrati e sistemati, a pagamento, nel garage. La responsabilità del Vettore per il bagaglio non può in ogni caso superare i limiti previsti dal Codice della Navigazione, o dalla Convenzione Internazionale eventualmente applicabile, e sempre nei limiti di 30 kg a persona per bagaglio non registrato, incluso quello eventualmente sistemato nel o sul veicolo a seguito o depositato in un bagagliaio della nave. Il Vettore non è in nessun modo responsabile per qualsiasi furto, perdita, smarrimento o danneggiamento di gioielli, denaro, documenti, manoscritti, valori ed oggetti di valore (effetti personali e non), in qualsiasi luogo essi vengano tenuti a bordo.

CURRENCY

The onboard currency is the Euro (€). No currency exchange is available. Checks are not accepted.

CHILDREN

Child discounts are indicated in the fare table. The child’s age must be documented. The day of boarding for each individual trip is considered as the reference.

PETS

The transport of animals other than pets is excluded from being considered as “passenger-accompanying” and must be handled under a specific agreement (“ad hoc”). Without exception, animals must travel in the kennel.. It is strictly forbidden to bring the animal into the cabin.It is strictly forbidden to bring the animal into the cabin or passenger area.The passenger must provide food for the animal. The ship is under no obligation to provide food, except for water. Access to the kennel, if located in a restricted area, is allowed only at times established by the Command. The passenger must personally care for the animal and is obliged to remove any excrement or other waste produced by it. The passenger is responsible for the accompanying animal. Any damage to the ship, persons, or property must be compensated on the spot. The passenger is responsible for vaccinations and any other procedures required for travel or disembarkation at the destination port. Pets must be booked in advance. Peripheral offices with direct access to the Computerized Reservation System must always verify kennel availability in advance. The animal must be included in the ticket. For pets, the following are mandatory: International and extra-Schengen routes: European Passport (PET), leash, and muzzle. National routes: Registration in the canine registry (registered microchip), a health certificate issued by a veterinarian, leash, and muzzle. If a passenger presents an animal at ticket control at departure that is not listed on the ticket, the port agent must proceed as follows: Verify kennel availability on board. Collect the corresponding fee, issuing a ticket + any change charges. The Captain must enforce the rules for animal transport. Under no circumstances, without exception, may animals be allowed in cabins or passenger areas. Animals cannot travel under any circumstances inside the Animals cannot travel under any circumstances inside passengers’ vehicles. If a passenger is found on board with an animal not listed on the ticket, it is excluded from being considered as “passenger-accompanying” and must be handled under a specific “ad hoc” agreement.

Visually impaired passengers may travel accompanied by their guide dog.In accordance with Law No. 376 of 25 August 1988, no additional costs apply. The guide dog may travel in the cabin with the passenger. The presence of the guide dog must be reported at the time of boarding. The limitations and restrictions on the transport of pets are necessary for the safety and comfort of all passengers. Where explicitly requested by the ship’s command or even by other passengers, the visually impaired passenger must ensure that their guide dog wears a muzzle.

CAMPING ON BOARD

Definition: The term “camping on board” refers to all activities permitted on board the ship that passengers may use, specifically related to overnight stays in their own caravans/campers accompanying them. The carrier commits to providing this service to passengers under the following conditions, which every passenger implicitly acknowledges and agrees to fully comply with simply by booking and/or purchasing the relevant ticket.
Art.1 The applicable legislation is set forth in Italian Royal Decree no. 178 of 20 May 1897 and in the SOLAS Convention. These regulations also contain “Provisions for passengers staying on board camper vans, caravans and the like on open decks from 1 April to 31 October on Italian and foreign ro-ro passenger ships docking in Italian ports”.
Art. 2 The stay on board of campers, caravans, and similar vehicles is permitted only during the period from 1 April to 31 October, exclusively in designated areas on open decks, or in decks open at one or both ends, in accordance with the provisions of the International Convention for the Safety of Life at Sea (SOLAS) of 1974, as amended in 1981. This applies to Ro-Ro ferry vessels engaged in domestic coastal and longer national voyages, as well as short international voyages on defined routes, and only under safe weather and sea conditions.
Art. 3 The maximum number of passengers that may be carried is independent of the number of seats available in the accompanying vehicles. In any case, seating for passengers who are allowed to remain in the designated area is guaranteed in the ship’s enclosed spaces. The total maximum number of passengers that the vessel is authorized to carry includes those who are permitted to remain on open decks.
Art. 4 Campers and caravans must be parked exclusively in designated areas, separated from commercial vehicles.
Art. 5 Once loaded, campers and caravans must have their suspension devices resting on the deck.
Art. 6 Campers and caravans must be arranged in such a way as to form corridors no less than 0.8 meters wide between the rows of vehicles, intersecting transversally at least every 20 meters with passages 0.8 meters wide. Between one vehicle and another in the same row, a space of at least 0.4 meters must be left. The corridors must be marked with painted lines or other equivalent systems and made clearly visible.
Art. 7 All passageways must be kept clear, along with the areas in front of fire-fighting equipment, access points to the ship’s maneuvering decks, locations where safety equipment is installed, lifeboats and life rafts, and the embarkation points for such equipment, in order to ensure their easy use.
Art. 8 Campers and caravans may be connected to the ship’s electrical network only in the designated areas and at the connection points specifically provided for this purpose, and solely with the assistance of the authorized crew personnel. The use of the vehicle’s own electrical system is also permitted.
Art. 9 It is strictly forbidden to smoke, keep vehicles running, use gas appliances, or any other device that may constitute a source of ignition.
Art. 10 In the designated areas, near the escape routes, fire extinguishers, life buoys, and life jackets are placed in addition to the ship’s standard safety equipment.

Art. 11 Passengers who have purchased the camping on-board option are required to arrive for embarkation at least three (3) hours before the scheduled departure time, in order to position their camper in the designated areas. Failure to comply may result in the Carrier not guaranteeing access to the camping on-board service, and the Passenger will instead travel with a basic deck accommodation, without the possibility of accessing their camper during navigation. In case of adverse weather or sea conditions, or for other contingent reasons, the Ship’s Master, at his sole discretion, may limit or prohibit the camping on-board service. In such circumstances, the Carrier will not guarantee the camping on-board service, and the Passenger will travel with basic deck accommodation, without access to their camper during the voyage.
Art. 12 The Passenger is required to strictly comply with the provisions of this regulation. Furthermore, the Passenger is directly responsible to the Company for any violations, fines, expenses, or disturbances caused by their actions, to which the Company may be subjected by port, customs, health, or any other authorities of any country. It is also agreed that children under twelve years of age must be supervised by their parents or designated guardians and may not move around the ship unaccompanied. In case of emergency, Passengers must make themselves available to the Master and Officers and disciplinarily comply with all orders and instructions received.
Art. 13 This regulation constitutes an integral part of the passenger transport contract.

CANCELLATION BY THE PASSENGER (*)

Cancellations must be notified in writing to the Carrier’s office or to the Travel Agency where the ticket was purchased.
The following penalties apply to the total ticket amount, including passengers, any accompanying vehicles, and any additional items.

• 10%, up to 30 calendar days before departure;
• 30%, from 29 to 7 calendar days before departure;
• 50%, from 6 to 2 calendar days before departure;
• 100% from the day before departure and/or in case of no-show at embarkation;
• No refund will be issued for cancellations of tickets/reservations with the formula EARLY BOOKING.
• The loss or theft of a travel ticket must be immediately reported to the issuing agency or the Carrier’s port office at the time of departure. The issuance of a duplicate ticket is not allowed. Any request for a refund of a lost ticket may only be made on the condition that the original ticket has not already been used, and in any case not earlier than six months from the departure date indicated on the ticket.
• Requests for cancellation of a regular fare ticket will not be accepted if the ticket has already been subject to a date change once.

CONDITION FOR CHANGES BY THE PASSENGER

• All tickets Both “Regular” and “Early Booking” fares are subject to restrictions in case of changes, including the payment of any change fees of €15.00 and any fare differences, if the modification results in a higher cost than the original ticket.
• Variazione Data : It can be made a maximum of once up to two days before the departure date, subject to payment of any fare adjustment and according to the availability of passenger seats and garage space.
• Name change: Under no circumstances is a passenger name change allowed on an already issued ticket.

No refund is due in case of denied boarding by the authorities or due to lack or insufficiency of the passenger’s or vehicle’s documents.

The Company reserves the right to modify the conditions for ticket changes and cancellations by the passenger on specific departures.

Complaints

Any complaints must be submitted in writing to the Carrier or the Travel Agent.

TNIT Lda reserves the right to modify the General Conditions for changes and cancellations for specific departures.

Dispute Resolution

All disputes arising from the passenger transport contract will be referred to the Chamber of Commerce of the place of residence and/or domicile of the Consumer and resolved according to the Conciliation Regulation adopted by the Chamber. The conciliation attempt referred to in the previous point 1 constitutes a condition for initiating any legal action pursuant to Article 5, paragraph 5, of Legislative Decree No. 28/2010.

DECREE 13/10/1999 (Directive 98/41/EC on the registration of persons on board passenger ships).

At the time of booking, the customer must provide the following information: surname, first name, nationality, date of birth, gender, ID document number (for Extra-Schengen routes only), mobile phone number, and e-mail address. Additionally, the passenger may indicate any special care needs and/or assistance required in emergency situations. The data provided will be processed in compliance with Law No. 675 of 31/12/1996.

INFORMATION ON THE PROCESSING OF PERSONAL DATA

With the entry into force of EU Regulation No. 679/2016, “on the protection of natural persons with regard to the processing of personal data, and on the free movement of such data, repealing Directive 95/46/EC” (hereinafter, the “Regulation” or “GDPR”), Seamed Trading Shipping Srl, as Data Controller, is required to provide certain information regarding the methods and purposes of personal data processing.

DATA CONTROLLER: SEAMED TRADING SHIPPING SRL (hereinafter, the “Controller” or the “Company”)

PURPOSES

1. Conclusion, management, and execution of the maritime transport contract

2. Assistance to passengers with reduced mobility who request it

3. Application of discounts for passengers with disabilities

4. Advertising and marketing

5. Profiling

LEGAL BASIS

According to the purpose, respectively:

1. Execution of a contract or pre-contractual measures

2. Assistance (Art. 9, paragraph 2, letter h, GDPR)

3. Consent of the data subject

4. Consent of the data subject

5. Consent of the data subject

DATA TRANSFER

Possible, provided that adequate safeguards exist for the protection of the data subject’s rights.

Rights of the Data Subject

a. the right to access personal data

b. the right to obtain rectification or erasure of data, or restriction of processing

c. the right to object to data processing

d. di ottenere la portabilità dei dati

e. the right to lodge a complaint with the competent supervisory authority (e.g. the Data Protection Authority).

The rights listed under letters a) to d) may be exercised by contacting the following address: privacy@seamedtrading.com

The Data Controller has appointed a Data Protection Officer (DPO) who possesses expert knowledge of data protection law and practices and is therefore able to fulfil the duties referred to in Article 39 of EU Regulation 679/2016 (GDPR). to carry out the tasks referred to in Article 39 of EU Regulation 679/2016

1. SUBJECT OF THE PROCESSING

Pursuant to Article 13 of the GDPR, we inform you that the personal and identification data (i.e. name, surname, address, tax code, VAT number, e-mail, telephone number) and any special category data (i.e. health-related information) provided by you to this Company at the time of entering into the maritime transport contract will be processed in compliance with the aforementioned regulation and confidentiality obligations.

Passenger’s personal and contact details; data relating to membership in professional categories – i.e. registration with professional associations, law enforcement – or your registration in loyalty or membership programs entered into with third-party companies (for the purpose of obtaining discounts on the services offered by the Company).

We also remind you that the processing may concern the following special category data referred to in Article 9 of the GDPR, if voluntarily provided by you:

Information regarding any limitation of one’s mobility;

information regarding your disabilities, data you may have provided concerning specific needs due to your health condition.

2. PURPOSES OF THE PROCESSING FOR WHICH THE DATA IS INTENDED (art. 6 GDPR)

Non-sensitive data will be processed for the following purposes: management of quotation requests; conclusion, management, and execution of operations related to the maritime transport contract; sending logistical information about the journey (e.g., delays, departure dock, etc.); communications on board; provision on board of purchased products and services; extraction of static information in anonymous form; transmission of your data to shipping agencies, terminals, port authorities, judicial authorities, and law enforcement; sending communications via e-mail for promotional and marketing purposes, if you have given your consent for this purpose (“generic marketing”); sending communications via e-mail for promotional and marketing purposes following profiling, if you have given your consent for this purpose (“profiling marketing”). It is specified that Article 4 of the GDPR defines profiling as “any form of automated processing of personal data consisting of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning personal preferences, interests, behavior, sensitivity to commercial offers, location, or movements of that natural person.” Therefore, profiling can be considered a personal data processing activity that consists of dividing customers into homogeneous groups based on their behavior.

Within the Company’s activities, therefore, if you give your consent, your personal data may be processed to trace a “history” of your commercial relationship with SEAMED TRADING SHIPPING SRL.

(for example, different “touch points” with the Company, the interaction methods you use, your preferences, and your purchase frequency may be taken into account). This activity aims to create a profile of you to personalize the service offerings and any specific services you may request.

Data belonging to special categories will be processed for the following purposes: to provide necessary assistance to persons with reduced mobility; to apply any special discounts that may be provided in their favor.

of persons with disabilities, provided that you have given your consent for this purpose.

3. METHODS OF DATA PROCESSING (art. 5 GDPR)

We also inform you that your personal data will be processed, including through the use of IT tools, in compliance with the methods set out in the GDPR, which provides, among other things, that the data must be:

Processed according to the principles of lawfulness, transparency, and fairness; collected and recorded for specific, explicit, and legitimate purposes (“purpose limitation”); adequate, relevant, and not excessive in relation to the purposes of processing (“data minimization”); accurate and kept up to date (“accuracy”); stored for no longer than necessary to achieve the purposes for which they are processed (“storage limitation”); processed using appropriate tools to ensure security and confidentiality, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage (“integrity and confidentiality”). Personal data are retained as follows.

First name, Last name, Tax code, Date of birth, Place of birth, Nationality, ID card details, Residential address, sensitive data (health status), vehicle license plate, phone number, e-mail, will be retained for 10 years from the end of the trip for the purpose of managing obligations following the execution of the contract (e.g., tax documentation, etc.) and, subsequently, to comply with accounting obligations and to defend against potential passenger disputes.

First name, Last name, Date of birth, Country/Province, e-mail for marketing purposes. The data will be retained until the user unsubscribes, which can be done via the link provided in each e-mail, sent at least once every 12 months. The purpose of retention is to carry out generic marketing and targeted marketing activities.

4. LEGAL BASIS

The legal basis for the processing listed in paragraph 2 lies in the necessity to execute a contract or pre-contractual measures (Art. 6(1)(b) GDPR), the necessity to comply with a legal obligation to which the data controller is subject (Art. 6(1)(c) GDPR), the consent of the data subject (Art. 6(1)(a) GDPR), as well as the necessity to provide assistance (Art. 9(2)(h) GDPR).

5. DATA TRANSFER

You are informed that your data may be communicated to entities established in third countries, including outside the territory of the European Union, in compliance with appropriate procedures.

With reference to intra-EU countries, your data may be communicated to port authorities, judicial authorities and law enforcement, as well as to maritime agencies and terminals located in Greece.

Regarding non-EU countries, the data may be transferred to the aforementioned recipients operating in Albania.

In particular, the communication of your data to the shipping agencies is provided for, as they act on behalf of the Shipowner to transmit the data to the Authorities.

With regard to the Terminal, there is an obligation for it to carry out specific checks on persons and items destined for boarding or disembarking. Consequently, the shipowner is required to provide passenger data to the terminal in advance, which, in compliance with security regulations, must communicate the received data to the competent authorities (e.g., Harbour Master’s Office, Border Police, Financial Guard, and Customs).

In addition, SEAMED TRADING SHIPPING SRL may directly communicate passenger data to the aforementioned Authorities.

With reference to transfers that may take place in the country of Albania, the European Commission has expressed itself by legitimizing the transfer through specific adequacy decisions in accordance with Article 25, paragraph 6 of Directive 95/46/EC.

In other countries, however, where required by the GDPR, the transfer of data will be governed in accordance with the principles established by the Regulation in the contractual relationships maintained by the Company.

6. DATA DISCLOSURE

We also inform you that the aforementioned processing of personal and sensitive data related, connected, and/or instrumental to the maritime transport contract may involve access to such data by:

Public authorities pursuant to the Circular of the Ministry of Infrastructure and Transport no. 104/2014 in compliance with Directive 98/41/EC (e.g., Harbor Master’s Office and Port Authority); Judicial authorities and Law Enforcement Agencies; Ticket offices, terminals, and shipping agencies for the organization of boarding/disembarkation activities.

Law firms, in the event that disputes arise; Insurance companies, both at the time of booking tickets and in the event of a claim; Surveyors during the claims process; Companies providing other services essential to the provision of maritime transport or to the performance of marketing activities — also subject to your explicit consent — such as website and web system hosting, e-mail services, marketing, sponsorship of prize contests and other promotions, auditing services, data analysis, market research and customer satisfaction surveys.

The need to communicate passengers’ data to the authorities, as mentioned above, arises from the obligation to count and register persons on board passenger ships, as required by the Circular of the Minister of Infrastructure and Transport No. 104/2014.

It may be necessary for us—based on laws, legal proceedings, disputes, and/or requests made by public or governmental authorities within or outside your country of residence, for purposes of national security or other matters of public importance—to disclose your personal data. When legally possible, we will inform you before such disclosure.

We may also disclose your personal data if we determine in good faith that such disclosure is reasonably necessary to enforce and protect our rights and to pursue available remedies.

7. RIGHTS OF THE DATA SUBJECT (Articles 15–21 GDPR)

We finally inform you that the data subject may, at any time, exercise the following rights:

To access personal data, by requesting that such data be made available to you in an intelligible form, as well as to be informed of the purposes on which the processing is based (pursuant to Art. 15).

To obtain the rectification (pursuant to Art. 16) or erasure (pursuant to Art. 17) of data, or the restriction of processing (pursuant to Art. 18); to obtain data portability (pursuant to Art. 20); to object to the processing of data (pursuant to Art. 21); and to lodge a complaint with the competent supervisory authority. The rights referred to in points a) to d) may be exercised by sending requests to the following e-mail address: privacy@seamedtrading.com .

8. NATURE OF DATA PROVISION AND CONSEQUENCES OF POSSIBLE FAILURE TO PROVIDE DATA


Providing data belonging to special categories is optional. However, if such data are provided, the Company may: better meet your needs and provide you with the necessary assistance; apply – in the cases and manner provided – the special discounts reserved for you.

Providing data belonging to special categories is optional. However, if such data are provided, the Company may: better meet your needs and provide you with the necessary assistance; apply – in the cases and manner provided – the special discounts reserved for you.

9. CONSENT

The processing of your personal data for the purposes indicated in paragraph 2 can only take place if you have given explicit consent pursuant to Art. 7 of the GDPR.

In this regard, please note that, without prejudice to the lawfulness of processing based on consent before its withdrawal, you may revoke the consent given at any time by sending a request to the following address:

via e-mail privacy@seamedtrading.com , as well as using the channel indicated to you in the communications you receive, or by clicking on the appropriate link in the e-mails that will be sent to you.