General Terms and Conditions
TERMS AND CONDITIONS OF MARITIME TICKET SALES THROUGH OUR AGENCY
Please remember that passengers and vehicles departing must have valid travel documents.
Please remember that passengers and vehicles departing must have valid travel documents. In particular, vehicles must be registered to one of the travelers; alternatively, a power of attorney from the owner is required. Additionally, it is mandatory to have valid insurance (for countries like Albania, not covered by certain insurances, it is possible to purchase insurance locally upon arrival).
Tickets can only be purchased for vehicles used for private purposes. For commercial vehicles or those transporting goods, please contact us for booking procedures.
- MAIN TRANSPORT CONDITIONS OF MARITIME COMPANIES
By purchasing the maritime ticket, a transport contract is established between the shipping company (carrier) and the passenger. This contract does not constitute a package tour and is not subject to the relevant regulations. The entity that assumes the obligation of transport is the carrier, as identified on the travel ticket. Seamed Trading Shipping In this relationship, the agency operates as a mere intermediary. The transport is carried out by the carrier according to its general transport conditions, which are provided in the relevant brochures and available at our offices or on our website..
( Condizioni North Bay/condizioni Tnit )
These conditions, which include specific limitations of liability by the carrier, are deemed to be tacitly accepted by the passenger at the time of ticket purchase.
The carrier commits to respecting the scheduled travel itinerary; however, in the case of unforeseen circumstances, including but not limited to minor breakdowns, force majeure, staff strikes, ship detention due to maritime claims, it reserves the right to modify the schedule or replace a ship with another without prior notice.
In the case of a trip cancellation due to the direct responsibility of the carrier, the carrier will, subject to availability, arrange for the rebooking of passengers and vehicles holding a valid ticket on other companies, or provide a full refund for the unused ticket, without further obligations on its part.
- RUOLO DELLA SEAMED TRADING SHIPPING
La Seamed Trading Shipping srl It acts as an intermediary between the customer and the carrier. Seamed Trading Shipping It is not a carrier, it is not a shipping company, it is not a tour operator, and it does not organize package tours.
In the case of inaccurate, total, or partial failure to provide the transport service, the responsibility rests solely with the carrier. No liability can be attributed to the agency. Seamed Trading Shipping.
- Embarkation Taxes
Embarkation taxes are included in the cost of the ticket. The amount of embarkation taxes may vary by the shipping companies, even without prior notice. Additionally, in the case of significant increases in fuel costs, a fuel surcharge may be requested, even at check-in.
- DEPARTURE AND ARRIVAL TIMES
Please carefully verify the departure DATE and TIME and the arrival DATE and TIME during the booking process. In the case of connections with other means of transport, it is advisable to always allow for a wide margin of time.
The departure and arrival times, as specified in point 1, may be subject to changes even without prior notice.
La Seamed Trading Shipping As a travel agency intermediary, it is not responsible for any ferry delays
- TICKET DELIVERY
Tickets booked online can be collected directly at the departure ports by presenting the confirmation printout with the booking code obtained at the conclusion of the booking process, after making the payment. Alternatively, tickets can be collected at our office in Brindisi. In the case of shipping original tickets Seamed Trading Shipping It is not responsible for any issues caused by the entity assigned with the shipment.
- EMBARKATION FORMALITIES
On the day of departure, it is necessary to present oneself at the embarkation offices of the booked maritime company at least two hours before the scheduled departure time for EU routes, and three hours before for non-EU routes.
- CANCELLATIONS, REFUNDS, CHANGES TO BOOKED TICKETS
In the case of cancellations of booked tickets, the penalties provided by the individual shipping companies will be applied, which can be found on our website in the section related to the general transport conditions, in addition to an agency fee of 25.00 Euros. Any requests for cancellation or changes to purchased tickets must be submitted exclusively in writing, before the date for which the ticket was booked, via email (booking@seamedtrading.com ), and will be considered by our operators during the opening hours of our office.
Changes to purchased tickets can be made, subject to availability, by paying an agency fee of 25.00 Euros, in addition to the penalties and fare adjustments provided by the issuing shipping company
Failure to present oneself at embarkation results in the loss of the ticket without any right to a refund.
- PRIVACY POLICY FOR THE PROCESSING OF PERSONAL DATA
Information pursuant to Article 13 of Legislative Decree No. 196/2003 "Personal Data Protection Code" Pursuant to Article 13 of Legislative Decree No. 196/2003, we provide the following information: 1. The data provided or acquired in the context of our activities will be processed in accordance with the principles of fairness, lawfulness, transparency, and the protection of your privacy and rights. 2. The processing of such personal data will be aimed at fulfilling legal, contractual obligations or obligations arising from tasks assigned by the data subject. 3. The processing may also be carried out with the aid of electronic tools in a manner that ensures the security and confidentiality of the data. 4. Providing the data is optional; however, refusal to provide all or part of your personal data or to authorize processing may result in the non-fulfillment or partial fulfillment of the contract or the failure to perform the assignment. 5.The data may be communicated, exclusively for the purposes indicated above, to specific entities such as legal or fiscal consultants, banks, and transportation companies, in order to fulfill the above obligations. The data may also occasionally be accessed by companies connected, parent, or subsidiary companies, within the limits of the above-mentioned purposes or for internal organizational reasons. Other entities may access the data as responsible parties or authorized persons for processing. Under no circumstances will personal data be disclosed. 6. Sensitive personal data, such as data revealing racial or ethnic origin, religious or philosophical beliefs, political opinions, membership in political parties, trade unions, religious, philosophical, political, or trade associations or organizations, as well as data revealing health status and sexual life, may also be processed with the written consent of the data subject (where required) and prior authorization from the Data Protection Authority (Article 26 of Legislative Decree No. 196/2003), according to the methods and for the purposes stated above. 7. The data controller for personal data processing." Seamed Trading Shipping srl Located at Via Enrico Fermi, 24 – 72100 BRINDISI – ITALY, tel. +39 0831 575654 – e-mail: booking@seamedtrading.comYou can obtain an updated version of this document and the updated list of data processors by contacting the data controller directly or on the website www.starlines.it. 8. You may contact the data controller or the data processor to exercise your rights as provided by Article 7 of Legislative Decree No. 196/2003, which we reproduce in full for your convenience: Article 7: Right of Access to Personal Data and Other Rights 1. The data subject has the right to obtain confirmation of the existence or non-existence of personal data concerning them, even if not yet recorded, and their communication in an intelligible form. 2. The data subject has the right to obtain the following information: a) the origin of the personal data; b) the purposes and methods of the processing; c) the logic applied in case of processing carried out with the aid of electronic tools; d) the identifying details of the data controller, data processors, and the representative designated under Article 5, paragraph 2; e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them as designated representatives in the State territory, data processors, or authorized persons. 3. The data subject has the right to obtain: a) the updating, correction, or, when relevant, integration of data; b) the deletion, transformation into anonymous form, or blocking of data processed in violation of the law, including data that no longer needs to be retained in relation to the purposes for which they were collected or subsequently processed; c) the confirmation that the operations referred to in points a) and b) have been brought to the attention, including their content, of those to whom the data were communicated or disclosed, unless such fulfillment is impossible or would require a clearly disproportionate effort compared to the protected right. 4. The data subject has the right to object, in whole or in part: a) for legitimate reasons, to the processing of personal data concerning them, even if relevant to the purpose of the collection; b) to the processing of personal data concerning them for the purpose of sending advertising material, direct sales, or for conducting market research or commercial communication."
Seamed Trading Shipping SRL
Via Enrico Fermi,24
72100 Brindisi
Tel. +39.0831.575654
